Arcade Hospitality – Terms and Conditions

These Terms and Conditions (“Agreement”) apply to all reservations and tenancy agreements made through Arcade Hospitality, governing the relationship between the guest/tenant (“Guest”) and the property management team (“Arcade Hospitality”). By making a booking, confirming a reservation, or occupying a property, you agree to be bound by the terms outlined below.

1. Reservation & Payment Terms

All bookings are subject to availability and confirmed only upon receipt of the required deposit or initial payment.
Monthly rentals must be paid in advance by the agreed due date each month. Failure to make timely payments may result in late fees or termination of the lease.
Rates and availability are subject to change until confirmation is issued.

2. Cancellation & Refund Policy

Cancellations must be submitted in writing (via email) and acknowledged by Arcade Hospitality.
Full refund of any deposit or prepaid amount (including the security deposit) will be granted if cancellation is made at least 3 (three) days prior to the scheduled check-in date.
Cancellations made within 3 days of check-in may incur a cancellation fee or forfeit part of the deposit, depending on the specific property agreement.
Refunds, where applicable, will be processed within 14 business days from the date of confirmed cancellation.

3. Security Deposit

A refundable security deposit may be required prior to occupancy. The amount will be specified in the booking agreement.
This deposit covers potential damages, missing items, or unpaid charges.
The full deposit amount is refundable, provided:
No damage is found at the end of the stay
No items are missing
All outstanding balances have been settled
The deposit will be returned within 14 business days after check-out or termination of stay.

4. Check-in & Check-out

Check-in: From [Specify Time] on the scheduled arrival date
Check-out: By [Specify Time] on the scheduled departure date
Early check-in or late check-out requests will be subject to availability and may incur additional charges.

5. Property Use & Conduct

The property must be used for residential purposes only unless prior written approval is granted for other use.
The maximum number of occupants must not exceed the number specified in the reservation.
No parties or events are permitted without prior written consent.
Guests must respect the privacy and peace of neighbors and the local community.

6. House Rules & Maintenance

Guests must maintain the cleanliness and condition of the property throughout their stay.
Any damages or maintenance issues must be reported immediately to the property manager.
No alterations, installations, or renovations may be carried out without written approval.
Smoking is prohibited indoors unless otherwise specified.
Pets are only permitted with prior approval, and additional cleaning fees may apply.

7. Utilities & Services

Utilities (electricity, water, internet, gas) may or may not be included in the rental rate. Please refer to your specific booking agreement for details.
Routine maintenance services, including cleaning, pool, and garden care, will be provided as per the terms of your stay.

8. Liability

Arcade Hospitality is not responsible for loss, damage, or theft of personal belongings during the guest’s stay.
Guests are encouraged to carry appropriate insurance for personal belongings and travel disruptions.
Guests will be held liable for damages to the property, furnishings, appliances, or common areas caused by negligence or misconduct.

9. Termination of Stay

Arcade Hospitality reserves the right to cancel or terminate any reservation or tenancy agreement without refund in the event of:
Misuse of property
Violation of house rules or terms of this agreement
Non-payment of dues
Illegal activities
Guests may also terminate their stay early, though refund terms will follow the cancellation policy outlined in section 2.

10. Governing Law

This Agreement is governed by the laws of the jurisdiction in which the rented property is located.
Any disputes shall be settled in accordance with local laws and through the appropriate legal channels.

FOR LONG TERM RENT sent us inquiry to business@arcade-hospitality.info | support@arcade-hospitlaity.info

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